利用規約
# Terms of Service – akihabara-vintage-store
Last updated: June 27, 2026
These Terms of Service (“Terms”) govern your access to and use of the online store operated by Emerald LLC under the store name akihabara-vintage-store (“we,” “us,” or “our”), including your purchase of products from our website (the “Site”).
By accessing the Site, creating an account, placing an order, or using our services, you agree to these Terms and to our Shipping Policy, Return Policy, Privacy Policy, and Legal Notice.
Please read these Terms carefully before using the Site.
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## 1. Store Information
The Site is operated by:
Emerald LLC
Store name: akihabara-vintage-store
Representative: Takuya Kawashima
Address: 9F, 2-23-1 Kandasudacho, Chiyoda-ku, Tokyo 101-0041, Japan
Phone: +81 80-5226-0568
Email: akihabara.vintage.store@gmail.com
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## 2. Eligibility to Use the Site
By using the Site or placing an order, you confirm that:
- You have the legal capacity to enter into a binding contract under the laws applicable to you.
- The information you provide is accurate, current, and complete.
- You will not use the Site or our products for unlawful or fraudulent purposes.
- You will comply with all applicable laws and regulations.
If you are under the legal age required to enter into a contract in your country or region, you may use the Site only with the involvement and consent of a parent or legal guardian.
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## 3. Customer Accounts
You may be able to create a customer account on the Site.
You are responsible for:
- Maintaining the confidentiality of your login information
- Providing accurate account information
- Restricting unauthorized access to your account
- Notifying us promptly if you suspect unauthorized use of your account
You are responsible for activities conducted through your account unless the activity resulted from circumstances for which we are legally responsible.
We may suspend or restrict an account if we reasonably suspect fraud, unauthorized access, misuse, or a violation of these Terms.
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## 4. Products
We primarily sell vintage, pre-owned, collectible, mechanical, and electronic products, including cameras, lenses, watches, and related accessories.
Many products are one-of-a-kind and may show signs of age or previous use.
The product page, including all photographs, measurements, condition descriptions, functional descriptions, and information about included accessories, forms part of the product description.
Before placing an order, please carefully review:
- All product photographs
- Condition descriptions
- Functional descriptions
- Measurements and specifications
- Included and excluded accessories
- Disclosed defects or limitations
- Information regarding accuracy, operation, or maintenance
Unless expressly stated otherwise, only the items shown in the product photographs or specifically listed in the product description are included.
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## 5. Vintage and Pre-Owned Condition
Vintage and pre-owned products may have characteristics including:
- Scratches, scuffs, dents, or wear
- Discoloration or fading
- Dust, debris, haze, or minor internal contamination
- Aging or deterioration of leather, rubber, seals, coatings, adhesives, or lubricants
- Variations in mechanical accuracy
- Cosmetic or functional characteristics associated with age and previous use
- Repairs, replacement parts, or servicing performed before our ownership where known or disclosed
Conditions visible in the photographs or disclosed in the product description are not considered defects.
Descriptions such as “Near Mint,” “Excellent,” or similar condition terms are general assessments and do not mean that the product is new or free from all signs of use.
The customer is responsible for reviewing the complete product page rather than relying solely on the product title or condition category.
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## 6. Product Operation and Maintenance
Vintage cameras, watches, lenses, and mechanical or electronic equipment may require periodic maintenance, servicing, adjustment, battery replacement, or consumable-part replacement.
Unless an express warranty is stated on the product page, we do not guarantee:
- Future operation for any specific period
- Long-term accuracy or performance
- Water resistance
- Continued availability of parts
- Compatibility with every accessory, device, film, battery, strap, lens, or system
- Performance after repair, adjustment, disassembly, modification, impact, water exposure, magnetism, or improper storage
Any test results, accuracy measurements, or operational observations shown on the product page reflect the condition at the time of inspection and may vary due to transportation, temperature, usage, position, battery condition, or other factors.
Customers should not assume that a vintage watch is water-resistant unless expressly stated.
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## 7. Product Availability
Many of our products are unique items, and inventory may be shared across multiple sales channels.
Although we take reasonable steps to maintain accurate inventory, an item may occasionally become unavailable after an order is placed due to:
- A simultaneous sale on another platform
- An inventory synchronization delay
- Damage or a newly discovered defect before shipment
- An inventory or listing error
- Loss or inability to locate the item
If we cannot fulfil an order, we may cancel the affected order and issue a full refund to the original payment method.
We are not obligated to provide a substitute product, but we may offer alternatives where appropriate.
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## 8. Prices and Listing Errors
Product prices are displayed on the relevant product pages.
We make reasonable efforts to ensure that prices, descriptions, photographs, specifications, and availability information are accurate. However, errors may occur.
If a listing contains an obvious pricing error, material description error, incorrect product information, or technical error, we may:
- Contact you to confirm whether you wish to proceed under the corrected terms
- Correct the listing
- Cancel the order
- Issue a full refund where payment has already been made
An automated order confirmation does not require us to fulfil an order based on an obvious or material error.
We will not increase the agreed product price after accepting an order, except for charges separately disclosed at checkout or charges arising from circumstances attributable to the customer.
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## 9. Orders and Contract Formation
Placing an order constitutes an offer to purchase the selected product.
After an order is placed, you may receive an automated confirmation email. This confirms that we received the order but does not necessarily mean that the order has been finally accepted.
We may review an order before acceptance for purposes including:
- Product availability
- Payment authorization
- Fraud prevention
- Sanctions and legal compliance
- Address verification
- Customs or shipping restrictions
- Errors in price or product information
The sales contract is formed when we accept the order and begin processing it for shipment, unless applicable law requires otherwise.
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## 10. Order Refusal and Cancellation
We may refuse, hold, or cancel an order where reasonably necessary, including when:
- Payment cannot be authorized
- We reasonably suspect fraud, unauthorized payment, or identity misuse
- Required verification information is not provided
- The shipping address is incomplete, invalid, or unsuitable for delivery
- Shipping to the destination is unavailable or restricted
- The transaction may violate sanctions, export controls, customs rules, or other laws
- The product is unavailable
- The listing contains a material error
- The customer has previously engaged in abusive, fraudulent, or materially improper conduct
- The order creates an unreasonable safety, legal, or operational risk
If we cancel an order after receiving payment, we will refund the eligible amount to the original payment method.
We will not cancel an order solely because the purchaser may intend to resell the product.
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## 11. Resale of Products
Customers may purchase products for personal use, collection, business use, or lawful resale.
Resale itself is not prohibited.
However, a purchaser must not:
- Claim to be an authorized dealer, representative, partner, or affiliate of Emerald LLC or akihabara-vintage-store without our written permission
- Use our company name, store name, trademarks, photographs, descriptions, logos, or other content in a way that falsely suggests authorization or affiliation
- Make false or misleading statements about a product’s condition, authenticity, origin, servicing history, or relationship with us
- Remove, alter, or misrepresent serial numbers or identifying information
- Use our Site or services for unlawful trade, sanctions evasion, fraud, or prohibited exports
Any resale transaction between a customer and a third party is independent of us. We are not responsible for claims, warranties, representations, returns, or disputes arising from the customer’s subsequent resale of a product.
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## 12. Payment
We accept major credit cards and PayPal.
Payment is processed at the time the order is placed.
Payment services may be provided by Shopify, PayPal, card networks, banks, or other third-party payment providers. Their separate terms and privacy policies may apply.
You confirm that:
- You are authorized to use the selected payment method.
- The billing information provided is accurate.
- Sufficient funds or credit are available.
- The transaction does not involve unauthorized or fraudulent payment activity.
We may request additional verification for high-value, unusual, or potentially high-risk transactions.
Failure to complete requested verification may result in an order being delayed or cancelled.
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## 13. Shipping
Orders are normally prepared and dispatched within 2–3 business days after payment confirmation.
All orders are shipped by DHL Express with tracking.
Shipping is free to the destinations listed in our Shipping Policy, and the standard shipping cost is included in the product price.
Delivery estimates are not guaranteed. Delivery may be affected by customs clearance, carrier operations, local conditions, holidays, weather, security events, or other circumstances outside our reasonable control.
Full shipping terms, eligible destinations, customs responsibilities, and returned-shipment conditions are set out in our Shipping Policy.
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## 14. Import Duties, Taxes, and Customs
### United States
Orders shipped to the United States are sent on a Delivered Duty Paid (DDP) basis.
Applicable import duties, taxes, and customs charges are calculated and collected separately at checkout.
Once the amounts displayed at checkout have been paid, no additional import duties, taxes, or customs clearance charges will normally be required upon delivery.
### Destinations Outside the United States
Orders shipped to other destinations are sent on a Delivered Duty Unpaid (DDU) basis.
The customer is responsible for:
- Import duties
- Taxes
- Customs clearance fees
- Brokerage charges
- Local processing charges
- Any other charges imposed by the destination country or carrier
Customers must cooperate with customs authorities and DHL and provide any required identification, tax numbers, telephone numbers, or documentation.
We cannot declare a false value, reduce the declared value, mark a commercial order as a gift, or provide false customs information.
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## 15. Delivery Address
Orders will be shipped to the address entered and confirmed at checkout.
The customer is responsible for ensuring that the following information is complete and accurate:
- Recipient name
- Street address
- Building and unit information
- City and region
- Postal code
- Country
- Telephone number
- Email address
We may be unable to change an address after shipment processing begins.
Costs caused by an incorrect address, requested address change, unsuccessful delivery, refusal, or failure to complete customs procedures may be charged to the customer.
We may decline requests to ship to an address other than the address recorded in the order.
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## 16. Risk of Loss and Delivery
Risk of loss and legal ownership transfer in accordance with applicable law and the agreed delivery terms.
A carrier’s tracking record showing delivery to the address provided at checkout may be used as evidence of delivery, subject to applicable consumer law.
If a package appears lost or damaged in transit, contact us promptly so that we can investigate the matter with the carrier.
The customer must preserve the package, shipping label, packing materials, and item while an investigation is underway.
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## 17. Returns and Refunds
Return requests must be made within 14 days after delivery.
All returns require prior authorization.
Return eligibility, return shipping costs, inspection procedures, deductions, excluded items, and refund conditions are governed by our Return Policy.
The following actions may affect or eliminate return eligibility:
- Use or wear after delivery
- Repair or attempted repair
- Disassembly
- Adjustment or modification
- Cleaning that changes or damages the item
- Removal or alteration of serial numbers, security labels, or identifying marks
- Removal or replacement of parts
- Failure to return accessories, documentation, boxes, or other included items
- Damage caused after delivery
Nothing in these Terms excludes rights that cannot lawfully be excluded under applicable consumer-protection laws.
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## 18. Damaged, Defective, or Incorrect Products
Customers should inspect products promptly after delivery.
If an item arrives damaged, is materially defective, or differs materially from the ordered product, contact us as soon as possible at:
akihabara.vintage.store@gmail.com
We may request:
- Photographs of the shipping package
- Photographs of the shipping label
- Photographs of the packing materials
- Photographs or video of the product
- A clear image of the serial number
- A video demonstrating the reported problem
Do not repair, disassemble, adjust, clean, or modify the product before receiving instructions from us.
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## 19. Prohibited Uses
You must not use the Site:
- For unlawful, fraudulent, deceptive, or abusive purposes
- To violate intellectual-property rights
- To transmit malware, harmful code, or disruptive technology
- To interfere with the security or operation of the Site
- To collect information about others without authorization
- To impersonate another person or business
- To submit false payment, identity, customs, address, or account information
- To evade sanctions, export controls, taxes, customs rules, or other legal obligations
- To conduct automated scraping, copying, or extraction without permission
- To make fraudulent chargebacks, returns, or product-switching claims
- To harass, threaten, or abuse our staff, contractors, carriers, or service providers
We may restrict access, cancel transactions, or take other reasonable action in response to prohibited conduct.
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## 20. Intellectual Property
Unless otherwise stated, the Site and its contents are owned by or licensed to Emerald LLC.
Protected content may include:
- Store names and logos
- Product photographs
- Product descriptions
- Text
- Graphics
- Videos
- Page layouts
- Databases
- Software and code
You may view the Site and save reasonable information for personal purchasing, collection management, or lawful resale reference.
You may not reproduce, republish, distribute, commercially exploit, systematically copy, modify, or create misleading derivative content from our materials without prior written permission.
The lawful resale of a product does not automatically grant permission to reuse our photographs, descriptions, branding, or other copyrighted content.
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## 21. Third-Party Services and Links
The Site may use or link to third-party services, including:
- Shopify
- PayPal
- Payment processors
- DHL
- Analytics providers
- Advertising services
- Social media platforms
Third-party services operate under their own terms and privacy policies.
We are not responsible for the content, availability, security, or practices of third-party websites or services, except to the extent required by law.
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## 22. Reviews and Customer Content
If you submit a review, photograph, comment, or other content to us, you confirm that:
- You have the right to submit it.
- It is accurate to the best of your knowledge.
- It does not violate another person’s rights.
- It is not unlawful, defamatory, threatening, fraudulent, or misleading.
Where you submit content for publication, you grant us a non-exclusive, worldwide, royalty-free license to display, reproduce, translate, format, and use that content for operating and promoting the Site, subject to applicable law and our Privacy Policy.
We may remove content that violates these Terms or applicable law.
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## 23. Service Availability and Changes
We may modify, suspend, or discontinue all or part of the Site where reasonably necessary for maintenance, security, legal compliance, operational changes, or business reasons.
We do not guarantee that the Site will always be uninterrupted, error-free, or available.
We may update product offerings, prices, functions, and Site content without prior notice, but changes will not unfairly alter an already accepted order.
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## 24. Disclaimer of Warranties
To the maximum extent permitted by applicable law, the Site and its general content are provided on an “as available” basis.
We do not guarantee that:
- The Site will be uninterrupted or free from errors
- All content will always be complete or current
- Vintage or pre-owned products will perform like new products
- A product will remain maintenance-free
- A product will be compatible with every intended use or accessory
- Mechanical accuracy will remain unchanged after delivery
- Water resistance exists unless expressly stated
This section does not exclude any express promise made on the relevant product page or any warranty or consumer right that cannot legally be excluded.
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## 25. Limitation of Liability
To the maximum extent permitted by applicable law, Emerald LLC will not be liable for indirect, incidental, special, consequential, or purely economic losses arising from the use of the Site or products, including loss of profit, business opportunity, data, or anticipated savings.
Where liability cannot be excluded but may lawfully be limited, our aggregate liability relating to a specific order will not exceed the amount paid for that order.
These limitations do not apply where prohibited by law, including liability that cannot lawfully be excluded or limited.
We are not responsible for losses caused by:
- Customer misuse or improper handling
- Unauthorized repair or modification
- Failure to review disclosed product information
- Compatibility issues not expressly guaranteed by us
- Customs delays or charges outside our control
- Incorrect customer information
- A third party’s resale, description, repair, or handling of a product
- Events outside our reasonable control
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## 26. Indemnification
To the extent permitted by applicable law, you agree to compensate us for reasonable losses, liabilities, and expenses resulting from your unlawful use of the Site, fraud, intentional misconduct, or material violation of these Terms.
This section does not require a consumer to compensate us for matters caused by our own breach, negligence, or legal responsibility.
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## 27. Events Outside Our Control
We are not responsible for delay or failure caused by events outside our reasonable control, including:
- Natural disasters
- Severe weather
- War, terrorism, civil unrest, or sanctions
- Epidemics or public-health measures
- Carrier interruption
- Customs action
- Government restrictions
- Labor disputes
- Power, telecommunications, or internet failures
- Cyberattacks
- Supply-chain disruption
We will take reasonable steps to reduce the effect of such events where practical.
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## 28. Privacy
Our collection and use of Personal Information are governed by our Privacy Policy.
By using the Site, you acknowledge that information may be processed by Shopify, payment providers, shipping carriers, customs authorities, fraud-prevention providers, and other service providers as necessary to provide our services.
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## 29. Relationship Between Policies
These Terms should be read together with our:
- Shipping Policy
- Return Policy
- Privacy Policy
- Legal Notice Based on the Specified Commercial Transactions Act
If there is an inconsistency, the more specific policy will generally apply to the relevant subject.
Mandatory rights under applicable law take priority over these Terms.
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## 30. Severability
If any provision of these Terms is found invalid, unlawful, or unenforceable, that provision will be limited or removed only to the extent necessary.
The remaining provisions will continue in effect.
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## 31. No Waiver
If we do not immediately enforce a provision of these Terms, this does not mean that we waive the right to enforce it later.
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## 32. Assignment
You may not transfer your contractual rights or obligations under these Terms without our prior written consent.
We may transfer our rights and obligations as part of a lawful merger, reorganization, business transfer, or similar transaction, provided that your legal rights are not reduced.
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## 33. Governing Law and Jurisdiction
These Terms are governed by the laws of Japan, without regard to conflict-of-law principles.
Any dispute arising from these Terms, the Site, or a purchase will be subject to the jurisdiction of the competent courts of Japan, with the Tokyo District Court serving as the court of first instance where legally permitted.
This provision does not deprive a consumer of any mandatory protection or right to bring proceedings in another jurisdiction where such protection or right applies under mandatory law.
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## 34. Changes to These Terms
We may update these Terms from time to time to reflect changes in:
- Our services
- Business operations
- Technology
- Payment or shipping arrangements
- Legal or regulatory requirements
The revised Terms will be posted on this page with an updated “Last updated” date.
Changes will not retroactively alter an order already accepted unless required by law or agreed with the customer.
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## 35. Contact Us
For questions regarding these Terms, please contact:
akihabara-vintage-store
Operated by Emerald LLC
Representative: Takuya Kawashima
Address: 9F, 2-23-1 Kandasudacho, Chiyoda-ku, Tokyo 101-0041, Japan
Phone: +81 80-5226-0568
Email: akihabara.vintage.store@gmail.com
© Emerald LLC